Working World/Caribbean Institute for Training and Development (CITD)

Professional Training and Employment Center

Training Programs

Computer Software – Microsoft Windows and MS Office suite, Quick Books, Internet
Customer Service Excellence
Sales Strategies – Overcoming Objections, Winning Sales Techniques
Office Organization – telephone etiquette, business writing, keyboard skills (typing), office responsibilities, effective communications
Management – team building, time management, communications, conflict resolution, stress management, first time management, Accounting
English as a Second Language
Coaching: A Leadership Skill
Stress and Anger Management

Adult Career Development

Specialized programs for under-skilled, under-educated and displaced workers
Ongoing Adult Literacy Programs from basic through GED preparation.

GRANTS MANAGEMENT CONSULTING

Funding Search, Application & Management
Multilateral, Bi-lateral & Private Sources
Non Profit Consulting
Strategic Planning
Board Development
Fund Raising Management